Contact
Contact us
Have questions, feedback, or need support? Fill out the form and our team will get back to you as soon as possible.
Email us
hello@teleportvideo.comOffice
Kenyatta Avenue
Nairobi, Kenya
Business hours
Mon–Fri: 9am – 6pm EAT
Sat–Sun: Closed
Frequently asked questions
How do I request a refund?
If you're not satisfied with your purchase, you can request a refund within 14 days by contacting hello@teleportvideo.com with your order details.
Is my data secure?
Yes. All user data is encrypted and stored securely, and we do not sell your personal information to third parties. See our Privacy Policy for details.
How can I report inappropriate content?
If you come across content that violates our terms, report it via the "Report" feature in the app or by contacting our support team.
Do you offer educational discounts?
Yes, we offer special pricing for educational institutions. Contact hello@teleportvideo.com for more information.